# Client Stories

## [Best Western and Marriott – JNR Management](/content/best-western-and-marriott-jnr-management/index.html)

Monitoring for smoking helps to ensure a comfortable and enjoyable guest experience.  
**Property Type:** Hotel Management Company  
**Location:** Massachusetts  
**Brands:** Marriott, Best Western, and Others  
**Challenges**  
**Solution**  
**Results**  
“FreshAir takes all the guessing out of pinpointing which guests are smoking.”  
Robins Patel, Principal, JNR Management

## [Nutfield Heights Senior Center](/content/nutfield-heights-senior-center/index.html)

HUD senior center apartments install FreshAir Smoking Sensors to prevent and prove tobacco and marijuana smoking.  
**Property Type:** HUD Senior Housing Apartments  
**Location:** Derry, NH  
**Size:** 80 units  
**Challenges**  
**Solution**  
**Results**  
“FreshAir Sensor gives us the evidence needed to follow through with our no-smoking procedure when someone is smoking in their apartment.”  
Christine Schmid, Property

## [Mohegan Sun Casino & Resort](/content/mohegan-sun-casino-resort/index.html)

“Game changer on all levels. Revenue boost, cleaner rooms, happier Guests.”  
Mary Wren, Director of Hotel Operations  
**Property Type:** Casino Hotel  
**Location:** North America  
**Size:** 1,563 Rooms  
**Challenges**  
**Solution**  
**Results**  
“In our first 6 months FreshAir Sensor has paid for itself for the next 3 years and we have not had a single chargeback. Revenue boost,

## [Bessemer and Wakefield Housing Commissions](/content/bessemer-and-wakefield-housing-commissions/index.html)

Proven technology helps solve the age-old problem of smoking in public housing apartments.  
**Property Type:** HUD Public Housing Apartments  
**Location:** Gogebic County, Michigan  
**Size:** 120 Apartment Units  
**Challenges**  
- Maintenance costs caused by smoking odors and damages  
- Tenant dissatisfaction and regular complaints caused by neighbors smoking  
- High apartment turnover rate due to secondhand smoke  
- Difficulty gathering adequate proof of

## [Downtown Miami Hotel](/content/downtown-miami-hotel/index.html)

Smoking Alerts reduce guest complaints and provide instant financial and operational benefits.  
**Property Type:** Full Service Downtown Hotel  
**Location:** Miami, FL  
**Size:** 528 Rooms  
**Challenges**  
**Solution**  
**Results**  
“What has been beneficial for us is the fact that there are much less complaints by guests of the smell of smoke near their room.” Learn More: Downtown Miami

## [L’Auberge Baton Rouge](/content/lauberge-baton-rouge/index.html)

Casino Hotel reduces unauthorized smoking events by more than half to enhance the guest experience.  
**Property Type:** Casino Hotel  
**Location:** Baton Rouge, LA  
**Size:** 205 Rooms  
**Challenges**  
**Solution**  
**Results**  
“The devices have truly paid for themselves, and guest service scores have increased.”  
Daniel Hutchinson, Manager

## [Hilltop House](/content/hilltop-house/index.html)

Molecular sensor technology helps property identify smoking and enforce lease violations with definitive proof.  
**Property Type:** HUD Public Housing Apartments  
**Location:** Seattle, WA  
**Size:** 124 Units  
**Challenges**  
**Solution**  
**Results**  
“I would (and do) absolutely recommend the product because it does what it promises it will do.” Thornton Bowman, Executive Director Learn more: Hilltop House Client Story

## [Bally’s Atlantic City Resort](/content/ballys-atlantic-city-resort/index.html)

“FreshAir pays for itself” in a large casino hotel by enabling management to charge cleaning fees and reduce complaints and costs.  
**Property Type:** Casino Hotel  
**Location:** Atlantic City, NJ  
**Size:** 135 Rooms  
**Challenges**  
**Solution**  
**Results**  
“This has been a revenue generator for our hotel, the smoking violations have added thousands to our monthly bottom line.